It would appear that the ongoing AH issues we reported on yesterday have been resolved. While scattered reports of AH instability and missing items remain, our own investigations have found nothing conclusive. The items that were ‘missing’ were returned to the AH if they had time left on their auctions or to player’s mail boxes if the auctions expired during the outage. This includes items that were lost in both ‘waves’ of disappearing goods in the AH resulting in some fairly skewed market pricing data due to wide price ranges for many items.
We do not expect to be compensated for the lost deposit fees in any form. While it would be a nice gesture, we suspect that it would be a significant drain of resources for Blizzard and therefore not worth the effort to the company.
Cause of Issues and Ongoing Concerns
We also do not have any information as to the cause of the issue or the likelihood of it happening again. This is the most concerning aspect of the ordeal to us as having a stable, functioning and, most importantly, reliable Auction House is a cornerstone to successful MMO trade. Our GM ticket was answered (after a 20 hour wait) with a form message prompting us to check our in-game mail. The in-game mail message was a generic form letter apology and statement of the issue’s successful resolution.
If you have further issues with the AH the people at Blizzard would like you to use this forum post to make them aware. Please note, that this thread is not the forum to vent your frustration or ask questions but rather the best place to make the developers aware of ongoing issues. There are plenty of other places to rant over on the official forums.
- Our post on Profiting from Server Instability.
- WoW Confidential with gold making tips concerning this event.
- WoW.com on the missing items issue